IT has become a fundamental part of every business, but is your IT working for you? Are your people, processes and systems working effectively together to deliver the results you need? If not, maybe you need to Fettle IT - and I'm here to help.

How I can help with your IT

Drowning in detail? Running out of steam? Or maybe you can't even get off the starting blocks? My experience in shaping and delivering projects will help you attain the clarity and control you need to achieve your goals.

Whether in IT or business, it's people who really make the difference. I will help you get your key messages across, engaging the right people at the right time and making sure everyone's aligned to deliver what's really needed.

Struggling with uncooperative software, disjointed processes and breakdowns in communication? I'll carry out a roots-up review to make sure your IT is delivering the joined-up solutions you need.

My process

Fact-Finding

I start by doing a deep dive to understand your business's specific objectives, challenges, opportunities and pain points. I strongly believe every business is unique - there are no cookie-cutter solutions.

Formulating

Wherever possible, I advocate an agile approach, working in incremental stages to start unblocking issues and delivering value as soon as possible. Drawing on my industry experience, I will work closely with you to identify a set of prioritised and practical next steps, individually tailored to your requirements and capabilities.

Fettling

Fettle IT is flexible by design, so whether a structured plan of attack is enough to get you back on track or you need more hands-on support, you're free to pick the level of involvement that meets your needs at any time.

About me

I've spent more than 25 years delivering effective IT change in both the private and public sectors, working with high-profile businesses such as NatWest, Virgin Bank, National Express and Scottish Rugby. Working in IT with big companies has given me a wealth of skills and insights which I can now make accessible to smaller companies on an affordable basis. I offer friendly, pragmatic advice and jargon-free expertise to help troubleshoot your IT pain points and streamline your processes. If you're having issues with your IT, let me help you to Fettle IT! 

A photo of Helen Doherty
  • "I'd recommend Helen to anyone needing help with IT change. She works hard to understand the big picture as well as the underlying issues and always comes up with helpful, realistic ways forward."

    Lori McKenzie, NatWest

  • "Helen's ability to bridge the gap between business and IT stakeholders makes life much easier - she's friendly, approachable and always goes above and beyond."

    Gary McIntosh, Flui Technologies

  • "Helen asks the right questions at the right time to keep things moving in the right direction. Her analytical approach to problem-solving and planning helped save valuable time, effort and money."

    Langley Willis, Oak Engage

Contact me

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