Through the Grapevine

People love to talk, but don't always get the story straight. When rolling out change, prevent miscommunication and misunderstanding by controlling the conversation: don't rely on the grapevine to spread the word.

🫡 Ensure there's a clear, regularly updated source of the truth to which people can refer

🤓 Provide context, rationale, and expected benefits/impacts

🤔 Address potential queries and concerns upfront, don't make people guess or speculate

And for more advice on communicating change effectively, communicate with Fettle IT today! ☎️

#shoothemessenger #skipthegrapevine #projectmanagement #itchange #pmaas